Introducing the Cisco - Linksys SPA 6-Line IP Phone. A full featured business VoIP phone allows the SPA962 to be connected to a hosted IP telephone service or a IP PBX. The SPA962 uses industry-leading SPA voice over IP (VoIP) technology from Cisco. Specifically developed to support leading SIP-compliant systems including hosted IP telephony service, an IP PBX, or a large-scale IP Centrex deployment. Secure remote provisioning tools offer detailed performance measurement and troubleshooting, enabling high-quality support to users. Remote provisioning also saves time and expense of managing, preloading, and reconfiguring customer premises equipment. Advanced features such as automatic provisioning are available when used in combination with Cisco Small Business Voice System and the SPA9000. Advanced configuration is available via it's web interface. An onboard 2-port Ethernet switch and Power Over Ethernet (PoE) are included.
Standard features on the Cisco Linksys SPA962 include six active lines supporting 2 call slots per line totaling 12 call appearances, dual switched Ethernet ports, support for 802.3af Power over Ethernet (PoE), high-resolution color display, speakerphone, and 2.5-mm headset port. Each line can be configured independently to use as a unique phone number (or extension) or can be configured to use a shared number that is assigned to multiple phones.
Cisco Linksys SPA962 Highlights
- Full-featured 4-line business-class IP phone supporting Power over Ethernet 802.3af
- Dual switched Ethernet ports, speakerphone, caller ID, call hold, conferencing, and more
- Appealing 4-inch, true color LCD
- Connects directly to an Internet telephone service provider or to an IP PBX
- Support SIP-compliant IP PBX such as Asterisk
- Supports advanced features and automatic provisioning with the Cisco - Linksys SPA9000 Small Business Voice System
- Support for Call Ctrl Call Manager and brings the SPA962 to Windows multiplying the SPA962 capabilities. Call Ctrl opens all phone features from Windows and applications users use daily. Features such as Click-to-Dial from Outlook, Internet Explorer and essentially any Windows application are now available to the Windows desktop.
Windows and desktop application integration
Call Ctrl brings the functionality of your SPA962 to your desktop. This is the only solution currently available and developed specifically for SPA962. Call Ctrl was developed to fill the gap between the phone and your computer. Binding the phone and desktop together multiplies the SPA962 capabilities which exponentially increases both productivity and features.
Dialing calls from most Windows applications such as Outlook or Internet Explorer is made possible through Call Ctrl. After Call Ctrl is installed a simple wizard-style setup is used to connect Call Ctrl to the SPA962. Phone functions such as making calls, hang up, hold, mute, transfer, conference are all available from within Windows. A pop-up or screen-pop is made for new incoming calls where a user can perform a number of functions to properly handle the incoming call. Call Ctrl reports on all phone number activity. Making these features available in Windows empower users with increased productivity.
- Perform all phone functions from their Windows desktop and the applications they use daily
- Shared phone numbers between users
- Click-to-Dial from Outlook and Internet Explorer
- Dial calls from essentially any Windows application
- Phone Number and Contact Management
Cisco - Linksys SPA962 Key Telephone Functions and Features
- Up to six lines with independent configuration and registration
- Highly secure call support: SIP over Transport Layer Security (TLS), and Secure Real-Time Transport Protocol (SRTP)
- Line status: active line indication, name and number
- Menu-driven user interface, with support for multiple languages
- Digits dialed with number auto-completion
- Shared/bridged line appearance**
- High-quality speakerphone
- Call hold
- Music on hold**
- Call waiting
- Caller ID name and number
- Outbound caller ID blocking
- Call transfer: attended and blind
- Call conferencing
- Automatic redial
- On-hook dialing
- Call pickup: selective and group**
- Call park and unpark**
- Call swap
- Call back on busy
- Call blocking: anonymous and selective
- Call forwarding: unconditional, no answer, on busy
- Hot line and warm line automatic calling
- Call logs (60 entries each) list calls made, answered, and missed
- Redial from call logs
- Personal directory with auto-dial (100 entries)
- Do not disturb (callers hear busy signal)
- Uniform Resource Identifier (URI) (IP) dialing support (vanity numbers)
- On-hook default audio configuration (speakerphone and headset)
- Multiple ring tones with selectable ring tone per line
- Called number with directory name matching
- Call number using name, via directory matching or caller ID
- Subsequent incoming calls with calling name and number
- Date and time with intelligent daylight savings support
- Call duration and start time stored in call logs
- Call timer
- Name and identity (text) displayed at startup
- Distinctive ringing based on calling and called number
- 10 user-downloadable ring tones:
- Speed dialing
- Configurable dial/numbering plan support, per line
- Intercom**
- Group paging**
- DNS SRV and multiple A records for proxy lookup and proxy redundancy
- Syslog, debug, report generation, and event logging
- Built-in web server for administration and configuration with multiple security levels
- Automated provisioning, multiple methods: up to 256-bit encryption: (HTTP, HTTPS, Trivial File Transfer Protocol [TFTP])
- Option to require administrator password to reset unit to factory defaults
**Feature requires support by SIP server
Cisco - Linksys SPA962 Hardware
- 320 x 240 true color, 4-inch LCD
- Six illuminated call appearance line buttons with tricolor LEDs
- LED indicates line state: active, idle, on hold, unregistered
- Line LED configurable to 13 different states (on/off, color, flash)
- Dedicated illuminated buttons for: Audio mute on/off, Headset on/off, Speakerphone on/off
- Four soft-key buttons
- 4-way rocking directional knob for menu navigation
- Support for up to two attached attendant consoles, adding up to 64 programmable buttons
- Voicemail message waiting indicator light
- Voicemail message retrieval button
- Dedicated hold button
- Settings button for access to feature, setup, and configuration menus
- Volume control rocking up/down knob controls handset, headset, speaker, ringer
- Standard 12-button dialing pad
- High-quality handset and cradle
- Built-in high-quality microphone and speaker
- Headset jack: 2.5 mm
- LED test function
- Two Ethernet LAN ports with integrated Ethernet switch: 100BASE-T RJ-45
- 802.3af-compliant PoE
- Optional 5 VDC universal (100–240V) switching: power supply is ordered separately
Cisco - Linksys SPA962 Regulatory Compliance
- FCC, CE, Class B Canadian ICES-003, A-Tick Certification Security
- Password-protected system, preset to factory default
- Password-protected access to administrator and user-level features
- HTTPS with factory-installed client certificate
- HTTP digest: encrypted authentication via MD5 (RFC 1321)
- Up to 256-bit Advanced Encryption Standard (AES) encryption
