CTRL IT Inc. - IT & Managed Services, Linksys Voice System LVS, VoIP, Voice Over IP, Outlook Integration 2003 2007, Network Chat, Call Forwarding, Transfer, Click-2-Dial, Click to Dial

Call Ctrl Call Manager provide streamline business communications and increases overall productivity for each user. Call Ctrl Call Manager allows users of Linksys LVS VoIP telephones to better utilize their phone systems. This is done by providing Unified Communications (UC) to users and leveraging full phone functionality from their desktop. Call Ctrl Call Manager enables you to communicate with added efficiency and accuracy by using additional resources made available on the desktop.

Full Featured 30-Day Trial

Download the full product version and try it risk free for 30-days.

Easy Intuitive Interface

There is nothing better than an application that is logical to use and requires little user training.

  • Low-cost compared to other simularily featured systems.
  • Self-explanatory user interface.
  • Easy wizard-style setup and configuration.
  • All phone features are accessible within 2 clicks.
  • Clear status indicators for phone and call status.
  • Msi installation package for quick network deployment.
  • Advanced XML configureation available for phone or network administrator which eases deployment time.
Licensing

Low-cost compared to other simularily featured systems. Several licensing options to meet unique licensing needs.

Call Ctrl Call Manager
  • Single Phone License
  • Five Phone License
  • Ten Phone License
  • Sixteen Phone License

Purchase License

Features List

Click to Dial

Ability to initiate calls from popular applications.

  • Outlook
  • Business Contact Manager
  • Internet Explorer 7
  • Internet Explorer 8
  • Firefox*
  • Goldmine – Future Date*
  • Act – Future Date*
  • Microsoft CRM*
  • RedHorse CRM*

Call Ctrl – Phone Number Management and Click to Dial

Allows users to initiate call from previously dialed calls or from customizable call lists, such as a Directory or Speed Dial.

  • Redial – All dialed calls are recorded when dialed from Call Ctrl.
  • Speed Dial – Users can customize a Speed Dial list from within Call Ctrl.
  • Directory - Allows users and administrators to use customized directory listings. Configurations are done using text based XML files which are easily editable by users. Files can be stored anywhere the user’s computer has access to, such as a network drive where all users can use the same directory file and share a common list.
  • LVS Directory - Call Ctrl downloads corporate directory for all phones subscribed to LVS system.

Volume Settings

Settings can be made from users computer

  • Handset
  • Headset
  • Ringer
  • Speaker

Phone Details

Allows users to see phone details to check configuration or review phone specifics.

Call Ctrl – Call Management

Powerful call management features enables users to never leave the Call Ctrl environment which allows for much more efficient and productive methods to manage their calls.

  • Reject
  • Redirect To:
    • Voice Mail
    • Voice Mail Extention
    • Speed Dial
    • Outside Number
  • Hold
  • Hangup
  • Conference
  • Transfer

Call Ctrl – Phone Status Management

Powerful phone status management features enables users to never leave the Call Ctrl environment which allows for much more efficient and productive methods to manage their phones.

  • Dnd/Cfwd
    • Available
    • Do-Not-Disturb
    • Call Forward
  • Agent Login
    • Available
    • Not available
Supported Phones and Phone Systems

Linksys Voice System - LVS

Support for individual phone or when used in combination with SPA9000. The following SPA series phones are support:

  • SPA921 – The 921 is a 1 Line IP Telephone with 1 Ethernet Port and Hi-Res Display.
  • SPA922 – The 922 is a 1 Line IP Telephone with 2 Port Ethernet Switch, PoE and Hi-Res Backlit Display.
  • SPA941 - The 941 is a 2 or 4 Line IP Telephone with 1 Port Ethernet, Hi-Res Backlit Display.
  • SPA942 – The 942 is a 2 or 4 Line IP Telephone with 2 Port Ethernet Switch, PoE and Hi-Res Backlit Display.
  • SPA962 – The 962 is a 6 Line IP Telephone with 2 Port Ethernet Switch, PoE and Hi-Res Backlit Display.
  • SPA9000 – The 9000 is IP Telephony System platform that supports up to 16 SIP compatible phones.

* Feature available in future release.

Upcoming Features

 

For more information:
Contact a representative today and schedule a zero cost analysis with one of our engineers to determine how we can help solve your business challenges.

Call direct at: 877-U-CTRL-IT, Option 1

© 2009 CTRL IT Inc.